Aviation Services
Experience Matters
What sets us apart is our depth of knowledge, extensive experience working in the industry, collaborative approach, and ability to produce results. We have effectively led through industry change and upheaval. We continually develop leading industry practices that simplify operations. And we consistently deliver strategic insights and processes, grounded in data and analysis, that improve performance and profitability.
Our Approach
We tailor our approach to meet your needs.
Identify – Uncover strategic insights, processes, and practices to optimize performance.
Plan – Strategically align resources, actions and timelines with benefits, efforts, and risk implications.
Integrate – Activate the plan, test, and guide as it becomes fully operational.
Measure – Design performance metrics to support continual improvement.
How We Work With Our Clients
Operational
Assessments
We develop a complete understanding of your operations and evaluate it against best practices to develop actionable strategies. We work with you to prioritize initiatives based upon impact and effort to optimize performance.
Special Projects
We work closely with your team to develop the best possible solutions to meet your needs. We ensure ownership lives with team leads and that there is a deep understanding of the process..
Culture of Continuous Improvement
We help you unlock the potential within your organization by applying core business practices that create an open, effective, and simplified model that strengthens focus, follow-through, and results. In turn, shifting focus from a reactionary to continuous improvement mode. A system that inspires accountability, trust, and delivers the results you need.
Fractional Leadership
We provide interim leadership and expertise to bridge your needs in technical operations. Our ability to fill gaps in leadership allows you to make significant progress while you find the right person to fill the role full-time.
Aviation Services
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We specialize in maintenance planning, scheduling, and production control process assessments.
We provide actionable strategies that improve resource productivity, reliability performance, and profitability.
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We provide sound experiential knowledge for optimizing aircraft maintenance programs that leads to greater aircraft availability and reliability.
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We work with leaders to apply core business practices that create an open, effective, and simplified business model to continuously strengthen focus, follow-through, and results.
Our solutions inspire higher levels of accountability and trust to create a performance-driven culture.
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We implement the leading industry practices through actionable strategies, ensuring all phases of your HMV are successful and drive improved profitability.
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We develop a complete understanding of your operations and evaluate it against best practices to develop actionable strategies.
We work with you to prioritize initiatives based on impact and effort to optimize performance.
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We help Supply Chains optimize inventory investment and service performance.
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We strengthen operational initiatives through cost-benefit analyses, business case justification, and actionable insights.
We effectively manage and execute your most valued initiatives, by providing experienced aviation project management.
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We improve operational labor efficiency through lean principles, capacity modeling, and work rule analysis.
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We close the gap between corporate finance and operational teams, providing the solutions, initiatives, and metrics that achieve financial and performance objectives.
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We evaluate, develop, and establish effective strategic partnerships to create more effective extensions of your existing capabilities that operate seamlessly.
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We help guide you through operational mergers and integration programs, helping you identify, prioritize, execute, and achieve synergistic benefits as quickly as possible.
Aircraft Maintenance Planning & Scheduling
We specialize in maintenance planning, scheduling, and production control process assessments. We provide actionable strategies that improve resource productivity, reliability performance, and profitability.
To achieve industry-leading CASM, maintenance planning and scheduling must be hitting on all cylinders. As the fulcrum of Technical Operations, its effectiveness cascades throughout the division. Through interviews, observations, process-mapping, and data analysis, we identify performance gaps and create a detailed description of the change and improvement needed.
Current State Evaluation – Develop a complete understanding of the operator’s approach and management of the elements related to overall maintenance planning, scheduling, and execution process.
Gap Analysis – Evaluate the operator’s current state, define and evaluate gaps and opportunities to reach best practice standards.
Recommendations – Develop a list of actionable strategies prioritized by impact and effort.
Planning and Scheduling – High Level Process
Maintenance Planning arranges ground time to perform work activities; managing and coordinating activities and success is a function of stability, quality, and execution of the plan.
Let us help you streamline your operations and improve performance.
Maintenance Program Optimization & Management
We provide sound experiential knowledge for optimizing aircraft maintenance programs that leads to greater aircraft availability and reliability.
We work with your internal subject matter experts to review, analyze and optimize your maintenance task intervals to best serve your operation. We evaluate how your Maintenance Planners are bundling tasks to ensure WO package optimize aircraft availability and risk for on-time scheduled maintenance events. We provide real-time benefit and risk analysis for better decision-making and program optimization.
Let’s talk about how we can help you customize and optimize your maintenance program to align with your flight schedule.
Creating Cultures of Continuous Improvement
We help you apply core business practices to create an open, effective, and simplified business model to continuously strengthen focus, follow-through, and results. Our solutions inspire higher levels of accountability and trust to create a performance-driven culture.
Successful operations consistently and collectively focus on top priorities to achieve the business vision. However, most organizations get stuck. Too often, business operates in a reactionary mode, people fail to work collaboratively, and there are little to no metrics in place to improve accountability and progress.
This is where we excel. WHS helps businesses integrate time-tested business principles and practices that deliver proven results. We partner with your leadership team to design a simple and effective process program that best fits your needs, so you can gain traction faster.
The system creates a consistent rhythm for driving results to enable departments to meet KPI objectives.
Vision
We get everyone moving in the same direction, setting goals, and aligning all initiatives and priorities to support the vision.
Data & Measure
We dig into the data to surface core issues; we measure what matters, create metrics and dashboards that tie back to your goals and vision.
Initiatives
We identify key the issues, discover the root causes, problem solve, and remove obstacles to achieve objectives.
Process
We work with you to develop a simplified system, that creates a consistent check-in cadence to drive results and meet KPI objectives.
Activate
We support system implementation to instill the discipline and accountability needed to hit key milestones, achieve goals, and make the vision real.
We help you create a high performance culture.
Heavy Maintenance Visit (HMV)
We provide best practices and actionable strategies to ensure all phases of your heavy maintenance visits are successful, in turn, driving improved aircraft availability.
There are many tactical elements required to work in concert to successfully execute your airframe heavy check program and hit your financial and ground time performance goals. The three primary phases of a heavy check maintenance visit:
1) Pre-dock Planning
2) In-dock Execution & Oversight
3) Post-dock
In addition to establishing effective and trusted MRO partnerships, all phases must adhere to established processes, controls, and timelines to successfully meet financial and ground time (TAT) objectives.
We’d love to help you integrate your processes and increase your aircraft availability.
Operational Assessments
We develop a complete understanding of your operations and evaluate it against best practices to develop actionable strategies. We work with you to prioritize initiatives based on impact and effort to optimize performance.
We work with your team to examine and evaluate the efficiency and effectiveness of your most critical processes and operational practices. We identify where things can work better, generate solutions, map out implementation plans, and communicate changes.
Assessment
Examine and evaluate the efficiency and effectiveness of the most critical processes against industry best practices.
Generate Solutions
Collaboratively develop effective strategies to resolve problems and expand opportunities.
Analysis
Identify performance gaps and potential opportunities through data, interviews, and observations.
Roadmap
Layout key milestones and timelines, factor in all stakeholders and implications, and begin implementation.
Define Future State
Create detailed process maps and descriptions of the changes and improvements needed.
Communicate
Communicate what is changing, set clear expectations, and establish a check-in cadence.
Let us help you identify opportunities and streamline your operations.
Supply Chain - Inventory Management
We help Supply Chains optimize inventory investment and service performance.
We help operators identify and understand component dispatch indicators, optimal system spare levels, and allocation set-ups needed to meet targeted service levels. Providing inventory trade-off analysis that balances the cost of owning additional inventory with benefits achieved by having a higher service level.
We support sourcing strategies by evaluating PBH arrangements versus managing internally, or something in between. By providing an in-depth analysis review of inventory ownership, repair cost to maintain, internal systems, staffing and warehousing.
We help identify inventory reduction opportunities and establish processes to ensure your team is continuously optimizing ownership to the changes in your operational drivers.
We guide the development of KPIs throughout Supply Chain to drive focus on what matters most.
Let’s talk about how we can help you improve your return on investment.
Project Development & Management
We strengthen operational initiatives through cost-benefit analyses, business case justification, and actionable insights.
The best financial decisions are based on a thorough understanding of all aspects of a proposed project. Our operational and financial expertise allows us to quickly understand the complex nature of your business and its interrelationship with financial performance, in turn, providing full-cycle project knowledge.
We effectively manage and execute your most valued initiatives, by providing experienced aviation project management.
We provide aviation project management expertise and partner with your team to initiate, enhance, plan, and successfully execute your initiatives. We have experience navigating the highly regulated aviation industry on technical initiatives like ETOPs certification, aircraft modifications, EO Process Management. We also have a depth of knowledge in evaluating and implementing Airframe and Component in-source/out-source decision-making, which includes detailed financial, organizational structure, inventory, and performance risk implications.
How can we help you enhance your next project?
Operational Labor Efficiency
We improve operational labor efficiency through lean principles, capacity modeling, and work rule analysis.
A winning combination: Lean Assessment + Capacity Modeling = Staffing Optimization
We begin by creating capacity models to your established staffing standards (baseline).
We develop labor resource requirement models to solve initial staffing issues and forecast future requirements based on operational business drivers.
We incorporate lean assessments to improve cycle time through the identification, reduction and elimination of process waste and non-value activities.
We provide detailed wage rate comparisons - internal burden versus external labor rates
We help develop staffing business case analysis, justification for in/outsourcing labor, projected financial impact and risk implications of current market constraints.
We provide practical application of labor work rules on staffing and operations; cost modeling of work rules, and understanding of how alternative language impacts productivity and related cost/benefits.
Let’s talk about how can we help you streamline your operations.
Budget Development & Performance Metrics
We close the gap between corporate finance and operational teams, providing system solutions, initiatives, and metrics that achieve financial and performance objectives.
When budget and performance objectives work together, operations can lower unit costs and improve performance year over year.
When Finance, Planning and Operations work closely together:
The budget development process clearly understands and factors in operational drivers, assumptions, and implications of associated risks.
Joint agreement on plans and solutions that achieve budget and performance objectives.
Key metrics are established and cascade through the entire operation, providing the focus and meaning that help ensure business objectives are met.
Reach higher levels of performance through creative problem solving and new operational initiatives that drive continuous improvement.
We help you work better, together!
Line Contract Sourcing & Vendor Management
We evaluate, develop, and establish effective strategic vendor partnerships to create a more efficient extension of your existing capabilities that operate seamlessly.
We help operators gain a competitive advantage through effectively sourcing Line Maintenance, helping you to focus on your core strengths and gain added operational flexibility.
Develop strategic vendor contracts that are easy to manage, leverage the company’s position, drive accountability, and improve performance.
Design contract language to provide win-win solutions and foster long-term strategic partnerships.
Negotiate and implement contracts for dedicated Line vendor technicians (scheduled and unscheduled tasks), in-flight entertainment, aircraft wash, interiors, fuel tank repairs, etc.
Align vendor management contract language and operational Line reporting structure to effectively navigate co-employment laws.
Let’s talk about how we can help you capitalize on new opportunities.
Operational Merger & Integration
We help guide you through operational mergers and integration programs, helping you identify, prioritize, execute, and achieve synergistic benefits as quickly as possible.
Achieving a signal certificate as effectively and efficiently as possible is challenging. We support your Technical Operations integration team and help navigate the necessary changes within a complex business environment while maintaining a safe and reliable operation.
Areas of expertise:
Project management lead for GMM integration, establish optimal cadence, oversight, and governance.
Strategically identify and map core operational processes and gaps for end-state selection.
Determine organizational restructuring needed to achieve desired synergies and operational performance objectives.
Develop implementation plans, key milestones, and roadmaps for successful execution across all departments.
Coach and mentor leadership team through change management principles needed to move most effectively and efficiently.